Privacy Policy
Last Updated: December 27, 2025
Introduction
Shubhithas Energy Solutions ("we", "our", or "us") operates the Shubhithas Energy Solutions mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.
Information We Collect
Personal Information
We collect the following types of personal information:
1. Account Information
- Email address
- Name
- Phone number (if provided)
- User profile data
2. Authentication Data
- Email and password (encrypted)
- Google Sign-In credentials (when using Google authentication)
3. Location Data
- GPS coordinates for property assessment
- Address information for solar installation quotes
- Location data is only collected when you use the quotation feature
4. Device Information
- Device type and model
- Operating system version
- Unique device identifiers
- Push notification tokens
5. Usage Information
- App usage statistics
- Quotation requests and proposals
- Chat messages and interactions
- Error logs and crash reports
How We Use Your Information
We use the collected information for the following purposes:
Service Delivery
- Create and manage your account
- Process solar energy quotation requests
- Generate and deliver proposals
- Provide customer support
Location Services
- Determine property location for accurate solar assessments
- Calculate installation feasibility
- Provide location-based services
Communication
- Send push notifications about quotation updates
- Respond to your inquiries
- Send important service announcements
App Improvement
- Analyze app usage patterns
- Fix bugs and improve performance
- Develop new features
Security
- Protect against fraud and unauthorized access
- Ensure data integrity
Data Storage and Security
Firebase Services
We use Google Firebase for:
- Firebase Authentication: Secure user authentication
- Cloud Firestore: Encrypted data storage
- Firebase Cloud Messaging: Push notifications
- Firebase Analytics: App performance monitoring
Security Measures
- All data transmissions are encrypted using SSL/TLS
- Passwords are hashed and never stored in plain text
- Access to user data is restricted to authorized personnel only
- Regular security audits and updates
Data Retention
- Account data is retained while your account is active
- You can request account deletion at any time
- Deleted data is permanently removed within 30 days
- Backup data is retained for 90 days for disaster recovery
Third-Party Services
Our app integrates with the following third-party services:
Your Privacy Rights
You have the following rights regarding your data:
Access
Request a copy of your personal data
Correction
Update or correct your information
Deletion
Request deletion of your account and data
Portability
Export your data in a standard format
Opt-out
Disable push notifications or location services
Withdrawal
Revoke permissions granted to the app
How to Exercise Your Rights
- In-App: Use the Profile section to manage your data
- Email: Contact us at hi@saipreetham.com
- Delete Account: Use the "Delete Account" option in app settings
Children's Privacy
Our app is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.
Location Data Permissions
The app requests location permissions for:
- Precise Location: Required for accurate property assessment
- Background Location: NOT collected
- When Used: Location is only accessed when creating quotations
You can revoke location permissions at any time through your device settings, though this may limit app functionality.
Data Sharing
We DO NOT sell your personal information.
We may share data only in these circumstances:
- With Your Consent: When you explicitly authorize sharing
- Service Providers: Third-party services that help operate our app (Firebase, Google Maps)
- Legal Requirements: When required by law or to protect rights and safety
- Business Transfers: In case of merger, acquisition, or asset sale
Contact Information
For privacy-related questions or concerns:
Shubhithas Energy Solutions
Email: hi@saipreetham.com
Support Email: hi@saipreetham.com
Address: [Your Business Address]
Phone: +91 9550421866
Compliance
This Privacy Policy complies with:
- Google Play Store requirements
- General Data Protection Regulation (GDPR)
- Information Technology Act, 2000 (India)
- Data Protection laws applicable in our jurisdiction
User Consent
By using the Shubhithas Energy Solutions app, you consent to:
- Collection and use of information as described in this policy
- Processing of your data by Firebase and Google services
- Use of location data for quotation purposes
- Receipt of push notifications (can be disabled)